How interacting with people at work is a lot like interacting with toddlers

The other day I was in a training that talked about effectiveness and it made me realize that being effective is really tested the most when dealing with toddlers. The trainer talked about how being effective is not only about the quality of the outcome but also about the acceptance of everyone involved. This made me think about getting a toddler to put their shoes on. When it would be only about quality, I can put those shoes on in about 5 seconds. However, when effectiveness is about getting out of the door with a toddler with their shoes on, I've found that often the only way to get this done is by having the toddler put their own shoes on, however testing for my patience that might be. The alternative would be that the toddler has shoes on, but is laying on the ground yelling that they want to do it themselves for much longer than it would have taken them to put them on themselves...

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I'm trying to remind myself of this example, because I've found that my initial reaction very often is to figuratively speaking put the shoes on the toddler myself and run out of the door, while this might not be the best way to interact with people (collaborators for example) in the long run.

 

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