Yesterday I met with a graduate student to talk to them about my experiences leaving academia. They asked:"What is the biggest difference between working in academia and industry?". Of course there are many differences (and quite some similarities too), some of which I have probably discussed on this blog before. But one of the main differences that I had not expected when making the transition, is the amount of people you (have to) interact with in order to get your job done.
In academia, of course there are many people to interact with: you usually work with your PI (if you're a grad student or post-doc) or with the people in your lab (if you're a PI), and then with collaborators, university staff, colleagues, etc. But the amount of people who are crucial in decision making (for example on which project to pick) is usually limited (please comment if you think I'm wrong!).
In the type of matrix organization that I work in, there are a ton of people to make decisions to move a project forward. I am in R&D, and already within R&D there are different teams that all need to align, and different directors that need to have a say, and then there are the people in other functions that either need to make decisions themselves about the project, or at least need to be managed in order not to protest against a decision.
And another thing that really surprised me at first is the fact that most meetings are not actually meant for decision making. Instead, they are meant to have all the important stakeholders in the room to say yes, while the actual decision-making process has already happened in pre-meetings, or pre-pre-meetings or over coffee or at the water cooler. And so I find myself spending a considerate amount of time talking to people: understanding whether they would support a project and if not, if I can convince them otherwise or what would need to happen for them to change their minds. One of the directors remarked the other day:"the main thing that stands in the way of success in this project are people's emotions. We need to manage those".